Privacy Policy

This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.

What Information Do We Collect?

We only collect information that we need that is related to your order. This includes your:
Billing Address
Email Address
Credit Card Information
In addition, we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.

How Is My Information Used?

Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.

Security and Storage

Only your order data billing, and order contents data is stored on our server. This information is encrypted. We do not store your Credit Card data.

Cookies and Browser Information

Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.

Technical Support

If you request technical support online, we will ask you for information necessary to complete the transaction such as your name, email address, and information about your computer hardware, software, and the nature of the problem that you are experiencing. We rely on our support desk provider, Cytek LLC, to store this information and use it to supply you with support and to improve the Service.

Changes in this Privacy Policy

If we decide to alter our privacy policy disclosures, we will post those material changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
Refund Policy
Refunds issued only if you have a technical problem that prevents you from using our service and our technical support team unable to help you solve it.
Please email info@cytek.com to request a refund.

Contact Us

If you have any questions or comments regarding this Privacy Policy or our information collection practices, please contact us by sending an email to info@cytek.com, Phone: 844-644-8744 or by contacting Cytek LLC at Attn: Sam Munakl, 7615 East 63rd Place, Suite 230 Tulsa, Oklahoma 74133.